texas mortgage rates
Your Texas Mortgage Rates
Lending Source

10721 Jackson Lane, Frisco TX 75035

Phone: (214) 387-0683       Fax: (214) 387-0185       Email Us

 
 

 

Contacting Your Builder if You Have a Complaint

 

You have just bought your first brand new home and have identified some things that need further work. How do you go about getting those things taken care of? Clear concise communication with the builder is a must. Identify the exact nature of the problem, put it in writing and send it to your builder. In order to schedule repairs, most builders require complaints be in writing and respond to telephone complaints only in times of emergency. Use the following guidelines to make the most of the communication.

Before you write and send your letter, familiarize yourself with your home warranty coverage. Follow the procedure for making claims as stated in the written warranty. Some builders handle the warranty repairs themselves. Other builders may have contracted with a home warranty company to handle all warranty claims. Some items, such as appliances, are usually covered by a manufacturer's warranty, and are not the responsibility of the builder. If a problem develops after the express warranty has expired, the builder may not required to respond under the terms of the written warranty.

 

Write a professional letter. Include the date of the request, your name, address, home and work telephone numbers along with the date you moved in. Keep your letter brief and to the point, but include all relevant details. State exactly what you want done and how soon you expect the problem to be resolved. Include all relevant documents regarding the problem, and remember to send copies, not originals. Where applicable, send a photo to help describe the nature of your problem. Keep a copy of the letter for your files.

Always go directly to your builder, the home warranty company or the manufacturer as applicable with your complaints.

After you alert your builder to the problem, provide an opportunity to inspect and correct the problem within a reasonable period of time.

By following these guidelines, you give your builder the information and opportunity to timely correct the problems to your satisfaction.


 

   

Brown Lending handles Mortgage Loans

filling in this form and we will give you Mortgage Lending rate quotes from mortgage lenders who are licensed to provide financing to TX area consumers only:

 

 Your information will never be given or sold to anyone else.

Name

Email

Phone

Property State

Description of Home(s) to be Built

Thank you for allowing us to provide you with excellent mortgage lending rates for Texas

 

 

 

 

 
  DFW Metroplex
Counties Collin | Dallas | Denton | Ellis | Henderson | Hood | Hunt | Johnson | Kaufman | Parker | Rockwall | Tarrant | Wise
Above 500,000 Dallas | Fort Worth
200,000 - 500,000 Arlington | Garland | Plano
100,000 - 200,000 Carrollton | Denton | Grand Prairie | Irving | McKinney | Mesquite
50,000 - 100,000 Flower Mound | Frisco | Lewisville| North Richland Hills | Richardson
10,000 - 50,000 Addison | Allen | Athens | Azle | Balch Springs | Bedford | Benbrook | Burleson | Cedar Hill | Cleburne | Colleyville | Coppell | Decatur | DeSoto | Duncanville | Ennis | Euless | Farmers Branch | Forest Hill | Grapevine | Greenville | Haltom City | Highland Park | Highland Village | Hurst | Keller | Lancaster | Mansfield | Rockwall | Rowlett | Sachse | Saginaw | Seagoville | Southlake | Terrell | The Colony | University Park | Watauga | Waxahachie | Weatherford | White Settlement | Wylie

Mortgage Rates Apply Online Credit Basics

Home Equity Basics

Mortgage Basics

Contact Us

About Us

Mortgage News  Helpful Articles

Mortgage Calcultator

 

 

 

 

 

 

 

 

         

OPEN MORTGAGE
10721 Jackson Lane, Frisco TX 75035

PHONE: 214-387-0683 EMAIL: info@brown-lending.com

 

"Your reliable Dallas Mortgage Broker and specialist on Texas Mortgage Rates and Home Mortgage Loans."